As part of our Centenary Celebrations we’re inviting you to share your story with Tresillian.
You may have called on Tresillian for help with one of your children or you may be a past or current staff member or student? We want to hear about your experiences.
I wanted to say thank you for the service I received yesterday on the Parent’s Help Line. It was a call back from a lovely nurse. She gave me a range of options with the advice of working out a plan that would suit the whole family. My husband and I were able to quickly agree on the best way to help our youngest, a 3 year old with long standing sleep issues. I found the nurse very respectful of our personal beliefs and family situation. She treated me kindly and was very non-judgemental in her approach. She is to be commended for representing your organisation well.
Thank you so much for all of your expertise and wonderful support over the past few months. The Canterbury Day Stay service was amazing and helped us so much. We are all eating and sleeping better now!
We have just got home from Tresillian Nepean with our 6 month old. Our stay at Tresillian made the world of difference in breaking habits, which we had tried and tried to do already, and gaining confidence. A bit of work to go still but I know we will be able to persist and reinforce the skills we learnt. Thank you, the stay at Tresillian has already made huge improvements in my sanity and our relationship!
It has been a week since our stay at Tresillian and things are going well for our 10.5 month old baby. She is now sleeping in her cot and sleep times are now peaceful for her, my husband and myself. I now wait for her to wake up since I’m able to do more things while she’s asleep! From the Parent’s Help Line to the residential staff, everyone was very helpful, understanding to our needs and situation, and patient. Thank you very much.
We stayed at Tresillian Willoughby a few weeks ago and it was an absolutely life changing experience for us. My husband and I had been struggling with our newborn. We had great difficulty settling, and getting her to sleep anywhere that wasn't on us. The staff were so patient and caring in teaching us skills we could take away to change our lives when we went home. The staff made us feel completely at home in the facility, it almost felt like a family when we were there. One staff member in particular, Emily, was absolutely incredible. The time and patience she had for myself and my husband, sitting with us while we asked thousands of questions, reassuring us when we tried to settle our Bub was above and beyond. We left with some confidence and knowledge that we could survive life with a newborn. It was the most amazing experience. Thank you Emily and the staff at Tresillian Willoughby.