I wanted to say thank you for the service I received yesterday on the Parent’s Help Line. It was a call back from a lovely nurse. She gave me a range of options with the advice of working out a plan that would suit the whole family. My husband and I were able to quickly agree on the best way to help our youngest, a 3 year old with long standing sleep issues. I found the nurse very respectful of our personal beliefs and family situation. She treated me kindly and was very non-judgemental in her approach. She is to be commended for representing your organisation well.